SUPPORT
Contact Body Align Customer Support
Have a question about Body Align wellness patches, an order, or your subscription? Our support team is here to help you get clear answers fast.
How can we help you today?
Use this page whenever you need help with Body Align products, orders, shipping, returns, or your subscription. This is the best place to contact our customer support team so we can route your request to the right specialist.
The contact form below keeps your information organized and secure, which helps us respond more quickly and prevents details from getting lost in long email threads.
Please include as much detail as you can so we can review your issue and send you a helpful, personalized response on the first reply.
Support hours and response time
Our customer support team is available Monday through Friday, 9:00 AM – 5:00 PM Eastern Time.
Most messages receive a reply within 1–2 business days. During busy times such as holidays, promotional events, or product launches, it may take a little longer, but we answer every message we receive.
- • Track an order or shipment
- • Update your shipping address or contact details
- • Ask how to use a specific Body Align patch or product
- • Get help with billing, refunds, or subscription changes
Before you submit your message
Adding a few key details can help us find your information quickly and reduce back‑and‑forth.
- For product questions, mention which Body Align patch or item you are using.
- For order questions, include your order number and the email address used at checkout.
- For shipping questions, tell us your full name, city, and approximate order date.
- For general wellness or usage questions, share a short description of what you are experiencing.
Clear, detailed information helps our team give you a direct, easy‑to‑follow answer.
Business address and mailing details
Body Align
2020 General Booth Blvd, Suite 240
Virginia Beach,
VA
23454
Need a quick update on your order or tracking number? For order status, shipping updates, or tracking questions, start with our customer service chatbot for instant answers to the most common questions. If the chatbot cannot resolve your issue, you can still use the form below and our team will follow up.
Send a message to Body Align
Use the form below to contact Body Align support about an order, product, subscription, or general question. Once you submit your message, a member of our team will review it and reply as soon as possible within our normal support hours.
If you are contacting us about an existing order, including your order number and the email you used at checkout will help us locate your information right away.