what you need to know

frequently asked questions

Body Align FAQ

Welcome to the Body Align FAQ page! Here you'll find answers to the most commonly asked questions about our range of wellness products, including the Sweet Dreams Sleep Patch, Cell Protect Disc, Cell Protect Strips, Ultimate Wellness Band, and Pet Tags. We also cover important details on shipping and returns to ensure your shopping experience is as smooth as possible.

If you have any further questions, feel free to contact our Customer Support.

Important Coupon Code Policy:

We love offering you great deals, but please note that coupon codes cannot be stacked on top of promotions. This means that only one coupon code can be applied per order, and it cannot be combined with other discounts or promotional offers. Thank you for your understanding, and happy shopping!

Sweet Dreams Sleep Patch

What is the Sweet Dreams Sleep Patch?

The Sweet Dreams Sleep Patch is a natural, non-invasive solution designed to support restful and deep sleep by stimulating the body's natural sleep processes.

How do I use the Sweet Dreams Sleep Patch?

Apply the patch to clean, dry skin about 30 minutes before going to bed. Remove it in the morning after waking up for best results.

Are there any side effects?

The Sweet Dreams Sleep Patch is made from natural materials and is generally well-tolerated. However, if you experience any irritation, discontinue use and consult a healthcare professional.

Cell Protect Disc

What is the Cell Protect Disc?

The Cell Protect Disc is designed to mitigate EMF (Electromagnetic Field) exposure by balancing your body's energy field when using electronic devices.

How do I apply the Cell Protect Disc?

Simply attach the Cell Protect Disc to the back of your device, such as your phone, tablet, or laptop. It starts working immediately to balance the energy field.

How long does the Cell Protect Disc last?

Each Cell Protect Disc is effective for up to one year before it needs to be replaced.

Cell Protect Strips

What are the Cell Protect Strips?

Cell Protect Strips offer portable EMF mitigation by helping attenuate the possible harmful electromagnetic fields from everyday electronics.

Where can I apply the Cell Protect Strips?

Cell Protect Strips can be applied to laptops, tablets, and even wearable devices like smartwatches.

How many strips come in a pack?

Each pack contains two Cell Protect Strips, offering protection for multiple devices.

Ultimate Wellness Band

What is the Ultimate Wellness Band?

The Ultimate Wellness Band is designed to support energy balance and help optimize your body's natural performance, promoting overall well-being.

How do I wear the Ultimate Wellness Band?

Wear the Ultimate Wellness Band around your wrist. It is designed for daily use to help balance and maintain your body's energy throughout the day.

Can I wear the band while swimming or showering?

Yes, the Ultimate Wellness Band is water-resistant, so you can wear it while swimming or showering without any issues.

Pet Tags

What are Pet Tags?

Pet Tags are crafted to enhance your pet's energy balance, alleviate anxiety, and safeguard against fleas and ticks, promoting improved health and vitality

How do I use Pet Tags?

Simply attach the Pet Tag to your pet's collar, and it will begin working immediately to help balance their energy and protect them from environmental stressors.

Are Pet Tags safe for all animals?

Yes, Pet Tags are safe for dogs, cats, and most other household pets.

Shipping

What are the shipping options?

We offer standard and expedited shipping options at checkout. Shipping times vary based on location and chosen shipping method.

How long does it take to process my order?

Orders are typically processed within 1-2 business days before they are shipped out.

Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and times may vary depending on the destination.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

Return Policy

How do I return a product for a refund?

To return a product for a refund, you will need to obtain a Return Merchandise Authorization (RMA) number by contacting the customer support department at support@BodyAlign.com within 30 days of purchase.

How do I obtain an RMA number?

An RMA number can ONLY be obtained by contacting the support department at support@BodyAlign.com.

What if my package is marked "Return to Sender"?

Company cannot process or refund packages marked "Return to Sender."

How will refunds be issued?

Refunds will be issued to the same credit card that was charged when ordering the product. Please allow up to 14 days for funds to be returned by your bank.

Are shipping charges refundable?

Shipping charges and return shipping charges are not refundable in any case.

What is required to process a refund?

To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.

Is the company responsible for lost or stolen items?

Company is not responsible for lost or stolen items. We recommend all returned items be sent using a delivery confirmation system to ensure proper delivery.