Terms & Conditions

The use of this site or any other site owned or maintained by Body Align, LLC, a corporation organized and existing under the laws of Virginia (“Company”) is governed by the policies, terms and conditions set forth below.

Your use of this site signifies your acceptance of the terms and conditions set forth below. Your order placed on this site signifies your acceptance of the terms and conditions set forth below.

1. Privacy & Security; Disclosure

Company’s privacy policy may be viewed at https://bodyalign.com/pages/privacy-policy. Company reserves the right to modify its privacy policy in its reasonable discretion from time to time.

2. Payment Methods

We accept the following types of credit and debit cards:

• Visa
• MasterCard
• American Express
• Discover

When placing an order online, you will need:

• The address the card’s statement is sent to (billing address).
• The card number and expiration date.
• The 3 or 4 digit code found only on the card (CVV2 code).

Credit card orders can be placed online. You are entering into a legally binding agreement with Body Align, LLC, a Virginia corporation. BodyAlign.com is the official online store for Body Align, LLC and its affiliates and is operated under the laws of Virginia, USA.

3. Shipping Policies

Company ships orders via local courier and will call centers. Depending on product availability, orders are usually processed for shipment within 2 to 3 business days. Accurate shipping address and phone number are required. Your signature may be required for delivery.

Reshipments – Address Errors

If an order is placed with the wrong address by a customer, the product may return to our facility in some cases. The products ordered can be reshipped to the customer provided they pay a second shipping fee for their error when placing the original order.

4. Delivery Confirmation

Because many instances may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the card holder, even without a signature.

5. Return and Cancellation Policy

Please see Body Align, LLC Policies and Procedures for the refund policies for your region.

The following terms apply for all returned items:

• To return a product for a refund you will need to obtain a Return Merchandise Authorization (RMA) number by contacting the customer support department at support@BodyAlign.com within 30 days of purchase.
• An RMA number can only be obtained by contacting the support department at support@BodyAlign.com.
• Company cannot process or refund packages marked “Return to Sender.”
• Refunds will be issued to the same credit card that was charged when ordering the product. Please allow up to 14 days for funds to be returned by your bank.
• Shipping charges and return shipping charges are not refundable in any case.
• To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is not allowed to accept any packages without an RMA number.
• Company is not responsible for lost or stolen items. We recommend all returned items be sent using some type of delivery confirmation system to ensure proper delivery.

6. Third Party Interactions

During use of Company Website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or sponsors showing their goods and/or services through the Website.

Any such activity, and any terms, conditions, warranties or representations associated with such activity, are solely between you and the applicable third-party. Company shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

Company does not endorse any sites on the Internet that are linked through its Website and provides these links only as a matter of convenience. In no event shall Company be responsible for any content, products, or other materials on or available from such sites.

You recognize that certain third-party providers of ancillary software, hardware or services may require your agreement to additional or different terms prior to your use of or access to such software, hardware or services.

7. Ordering Disclaimer

Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. Company reserves the right to accept or deny shipment to anyone for any reason.

Company reserves the right to require additional information before processing any order. If an order appears fraudulent in any way, Company reserves the right to cancel the order, notify the card holder and the proper authorities.

8. Product Disclaimers; Disclaimers of Warranty

THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY COMPANY.

9. Limitation of Liability

IN NO EVENT SHALL EITHER PARTY BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SITE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SITE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SITE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.

10. Notice

Company may give notice by means of a general notice on the www.BodyAlign.com Website, by electronic mail to your e-mail address on record, or by written communication sent by first class mail or pre-paid post to your address on record.

You may give notice to Company at any time by letter sent by confirmed facsimile to 512-351-3990 or by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to: General Counsel, 2020 General Booth Blvd. Suite 240, Virginia Beach, VA 23454.

11. Modification to Terms

Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to its products and services at any time, effective upon posting of an updated version of this Agreement on the www.BodyAlign.com Website. Continued use of the Service after any such changes shall constitute your consent to such changes.

12. General

With respect to U.S. Customers, this Agreement shall be governed by Virginia law and controlling United States federal law, without regard to conflicts of law provisions, and any disputes arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be construed to reflect the parties’ intentions, with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and Company as a result of this Agreement or use of this Website.

This Agreement, together with any applicable order forms and policies, comprises the entire agreement between you and Company and supersedes all prior or contemporaneous negotiations, discussions or agreements regarding the subject matter contained herein.

13. Definitions

As used in this Agreement: “Agreement” means these online terms of use, any order forms, and any materials available on the Company Website specifically incorporated by reference; “Effective Date” means the earlier of the date this Agreement is accepted, the effective date on the subscription form, or the date you begin purchasing products from this site; “Order Form(s)” means the form evidencing your purchase from this site and any subsequent order forms; “Company” means collectively Body Align, LLC, a corporation organized and existing under the laws of the State of Virginia doing business as www.BodyAlign.com, with offices at 2020 General Booth Blvd. Suite 240 Virginia Beach, VA 23454, together with its officers, directors, shareholders, employees, agents and affiliated companies.

14. Questions or Additional Information

If you have questions regarding this Agreement or wish to obtain additional information, please send an e-mail to support@BodyAlign.com.